Certain items carry a small delivery premium. Please check with your agent if unsure
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What do you charge for delivery?
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What kind of equipment do you rent
We rent mobility scooters, manual and power wheel chairs. See our product page for more information
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What form of payment do you accept?
We accept Mastercard, Visa, Discover, American Express, Money Orders, Wire Transfers, and personal checks
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Do you deliver or do I have to pick up the scooter myself?
Sun Mobility Rentals Dallas will deliver your scooter to your destination for you. Some destinations may require an additional delivery fee.
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Are there any hidden charges?
No. We are proud to offer upfront pricing.
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How do I rent mobility equipment?
It is easy! Just call (469) 516-5392 or fill out our online form. We will quote you a rental price according to the destination, rental duration, and pick-up/ drop-off points.
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How far in advance do I have to reserve my rental equipment?
To ensure equipment availability, we suggest you call at least 24 hours in advance. Regardless of when you call, we will get you a scooter as soon as possible. Usually within 30-45 minutes.
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What should I do if I have a problem with my equipment?
We have a 24 hour emergency service e line for all of our customers. Call (469) 516-5392 to speak to one of our representatives or leave a message for our answering service. We will get back to you quickly.
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I weigh significantly more than the average person. Can you meet my needs?
Of course! We understand that some of our customers need a larger scooter. These scooters are more limited so call in advance to guarantee availability.
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How do I decide whether I need a scooter or a power chair?
A scooter must be steered and it is best suited for individuals with sufficient use of their upper body and arms to operate the handlebars A scooter also requires more room for maneuvering than a power chair. Finally, a scooter is not recommended for those with a rapidly progressing condition.
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What are your rental rates?
Rental rates are dependent on your rental duration and pick up/ drop off points. Our guarantee ensures that you receive the most economical rental package available to meet your needs.
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How do I select a scooter?
To ensure comfort and safety, a scooter first must possess adequate capacity for a person’s height and weight. The second consideration is the environment in which the scooter will be operated. Rough or outdoor terrain may require more power and larger tires, while primarily indoor use may call for smaller tires and a better turning radius. The selection of a scooter that will be transported also may be affected by the limitations of the vehicle in which it will be carried.
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Do I have to pay with cash or credit card?
Because of insurance requirements, we accept credit/ debit card payments only.
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How do I select the right scooter for my height and weight?
Each scooter featured on our sites includes a list of specifications. Just click on the model of your choice to view the scooter's weight capacity and other features. In addition, person’s with a height of 5’5 or under should consider scooters with an overall length of 42 inches or less. People taller than 5’5 generally require longer models to ensure ample legroom.
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How long does the battery last? Do I have to charge my scooter?
We deliver all scooters with a full charge. Your batteries should last you all day. We ask that you plug in your scooter overnight to ensure your scooter will not run out of charge.
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What is the difference between a 3 wheel and a 4 wheel scooter?
The biggest difference between the two types is that the 3 wheelers have a better turning radius as compared to 4 wheelers. This is most apparent in a house or similar confined area. Four-wheeled scooters originally evolved from the need for more stable operation when traveling on slopes or uneven terrain. However, newer models of 3 wheeled scooters also boast a very stable ride due to their optimized center of balance.
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How long will a scooter operate with a fully charged battery?
Most scooters come with a recommended configuration of two 12 volts, 32amp Gel batteries. These batteries provide up to 15-20 miles of travel per charge based on average use by a 175lb person on a flat surface. Exceeding these conditions will shorten the expected range. However, most models can be fit with optional larger batteries if more range is needed.
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How long does it take to fully charge the batteries?
Battery charging takes an average of 6-8 hours. In addition, all models include chargers with automatic shut-off. This feature allows the user to plug in the charger at night and have a fully charged battery by morning.
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How fast will a scooter go?
The speed of a scooter will range from 3.5 to 9mph., depending on the model. Scooter speed is controlled both with a dial and through the amount of pressure the user places on the throttle. The specifications chart for each scooter featured on our site includes the speed range for the individual model.
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What kind of surfaces will the electric scooters work well on?
Most electric scooters are intended for paved pathways and will not perform well on dirt, gravel, or grass surfaces. However, there are a few scooters out there that will perform a little better on these rugged surfaces.
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